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Resident Evil 6 Fatal Error Steam User Not Subscribed

How to Fix Resident Evil 6 Fatal Error Steam User Not Subscribed

Resident Evil 6 is a survival horror game developed and published by Capcom in 2012. It is the sixth main installment in the Resident Evil series and features four interconnected campaigns with different protagonists and settings. The game received mixed reviews from critics and fans, but it was a commercial success, selling over 10 million copies worldwide.

However, some players have encountered a fatal error when trying to launch the game on Steam, which prevents them from playing the game. The error message says "Steam user not subscribed" and shows a black screen with a cursor. This error can be frustrating and confusing, especially if you have purchased the game legally and have a valid Steam account.


Fortunately, there are some possible solutions that can help you fix this error and enjoy the game. In this article, we will show you how to fix Resident Evil 6 fatal error steam user not subscribed using different methods.

Method 1: Turn off Vsync

One of the most common causes of this error is the in-game vsync option, which synchronizes the frame rate of the game with the refresh rate of your monitor. This option can sometimes cause compatibility issues with some graphics cards and drivers, resulting in the fatal error. To fix this, you need to turn off vsync in the game settings.

However, since you cannot access the game settings from the main menu due to the error, you need to edit the config file manually. Here are the steps to do so:

  • Go to your Documents folder and find the Capcom folder.

  • Open the Resident Evil 6 folder and locate the config.ini file.

  • Open the file with a text editor such as Notepad.

  • Search for the line that says "VSYNC=ON" and change it to "VSYNC=OFF".

  • Save and close the file.

  • Launch the game again and see if the error is gone.

This method has worked for many players who faced this error . However, turning off vsync may cause some screen tearing, which is a visual artifact that occurs when the frame rate of the game does not match the refresh rate of the monitor. To reduce screen tearing, you can try enabling vsync from your graphics card settings instead of the game settings.

Method 2: Perform a clean boot

Another possible cause of this error is a software conflict with some background programs or services that are running on your computer. These programs or services may interfere with the game or Steam and cause the error. To fix this, you need to perform a clean boot, which is a process that starts your computer with only the essential programs and services needed for Windows to run.

To perform a clean boot on Windows 10, follow these steps:

  • Press Windows + R keys to open the Run dialog box.

  • Type msconfig and click OK to open the System Configuration window.

  • Click on the Services tab and check the box that says "Hide all Microsoft services".

  • Click on Disable all to disable all non-Microsoft services.

  • Click on the Startup tab and click on Open Task Manager.

  • In the Task Manager window, click on the Startup tab and disable all startup programs by right-clicking on them and choosing Disable.